FAQ

Frequently asked questions and guides

🎯 Getting Started

Follow these steps to set up Void Video on your home theater system:

  • Create an account - Sign up with your email address
  • Download the app - Get Void Video for your device from the Downloads page
  • Install and launch - Run the installer and start the application
  • Link your device - Enter the 5-digit code shown on screen at the Link page
  • Enjoy - Start watching content in stunning quality

💻 System Requirements

Windows:

  • Windows 10 or later (64-bit)
  • 4GB RAM minimum, 8GB recommended
  • DirectX 11 compatible graphics card

macOS:

  • macOS 11 (Big Sur) or later
  • Apple Silicon (M1/M2/M3) or Intel Mac
  • 4GB RAM minimum

Linux:

  • Ubuntu 20.04+ or equivalent
  • Vulkan-compatible graphics driver
  • 4GB RAM minimum

Frequently Asked Questions

How do I link a new device?

Launch Void Video on your device and note the 5-digit code displayed. Then visit the Link page on this website while logged in and enter the code.

Can I use Void Video on multiple devices?

Yes! You can link multiple devices to your account. Your settings and licenses sync automatically across all linked devices.

How do I update Void Video?

Void Video updates automatically in the background. You'll always have the latest features without needing to manually download updates.

I forgot my password. How do I reset it?

Visit the forgot password page and enter your email address. You'll receive a link to reset your password.

Where can I get help?

For technical support or questions, please contact us through your account dashboard or reach out via email.